Key Contact FAQ
1. What is a Key Contact?
Key Contacts are specific linked profile/s who are viewed as the organization’s manager. An organization may have one Key Contact, or all of the linked users may be designated as Key Contacts. The Key Contact(s) can:
- Pay dues on behalf of the organization
- Edit and update the organization’s profile they're linked to
- Edit and update other profiles linked to their organization
- Register other linked users from their organization for events
2. Can a Key Contact Add or Remove Employees?
Yes! Please see the documentation on how to add or remove your employees.
3. How do I register someone for VLA events on their behalf as the Organization's Key Contact?
It's simple! See the documentation on how to register on someone's behalf.
4. I just registered someone and received a blank confirmation email?
Unfortunately, if a Key Contact does not register themselves when registering others, the confirmation the Key Contact receives is blank. The attendees registered will receive an itinerary and a separate confirmation prior to the event.
Other questions? Please email us at [email protected]
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