PRIMARY RESPONSIBILITIES:

Under minimal supervision, serves as the Community Learning Manager. As the Community Learning Manager, responsible for administering the programs, classes, events, and other learning opportunities of all library locations, including offsite programming in partnership with the Community Engagement Department, for customers of all ages and abilities. Responsible for planning, organizing, monitoring, and directing library programming and ensuring that all are in alignment with the library's strategic goals and are implemented effectively. Responsible for supervising, training, and evaluating subordinate staff, establishing standards for services and programs, preparing the budget, researching and formulating long range goals, developing policies, and planning and evaluating library learning opportunities and goals in and out of library locations. Reports to the Assistant Director of Libraries.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Essential Job Functions

• Develops and executes strategies and programs to develop and maintain a positive image and relationship between library representatives and citizens of the City of Suffolk; explains library policies and procedures to individual patrons, visiting groups and other staff.
• Develops and coordinates programs, classes, events, and other learning opportunities to provide service to the community as a reflection of current community needs and library goals.
• Develops and coordinates special projects to provide service to community and enhance awareness of library services among the general public.
• Works in cooperation with City officials to plan the progressive development of the library.
• Develops and revises library policies; presents to Assistant Director and Director for approval and distribution.
• Represents the library at meetings to ensure unified action with user groups and regional efforts; represents Director in departmental and City department head or City Council meetings, as necessary.
• Maintains membership in professional organizations; attends seminars and conferences to continue professional development for self, staff and library system; reads professional journals related to library functions.
• Provides input related to recruitment and selection of staff; trains staff in new procedures and in normal operations.
• Provides reference services through hard copy and internet.
• Conducts community analysis and use data collected for collection development, programming, and policy making.
• Provides classes, events, and programs to staff, members of the community, and other organizations.
• Oversees, manages, and coordinates day-to-day operations of a library branch; maintains responsibility for branch library functions, staff and resources as assigned; organizes and coordinates activities of library staff; conducts staff conferences and meetings; provides guidance to professional and supervisory personnel in the development of new programs and activities; supervises and conducts personnel administration duties, including hiring, training, evaluating, scheduling, monitoring timesheets and granting leave time; responds to personnel problems and enforces disciplinary actions.
• Oversees maintenance of buildings, grounds, equipment and vehicles as assigned; troubleshoots software and hardware problems as assigned.
• Performs library service development by assessing Division service delivery for quality and value, developing programs and services that meet the needs of the public and are aligned with best practices set forth by ALA and state educational standards, and working with granting agencies to obtain funding for projects.
• Supervises and evaluates Community Learning Division operations, areas within each location, programs, and services by making site visits and meeting with staff. 
• Supervises subordinate personnel, including training, scheduling, assigning and evaluating work.
• Participates in library-wide planning and decision making as a member of the Library Executive Team.
• Formulates, prepares, and presents the annual Division budget.
• Coordinates programs and services by working with agencies and organizations outside the library to develop programs of mutual interest, working with City departments, and ensuring that Division services are reaching the community.  Serve on relevant boards and commissions to represent the library and provide educational professional development to diverse audiences.
• Acts as a mentor to staff by assisting with their professional development and morale, and providing assistance as needed.
• Trains, schedules, and evaluates library volunteers as assigned.
• Reviews and recommends technological solutions.
• Select materials for purchase 
• Repairs or discards damaged/obsolete materials.
• Communicates with supervisor, employees, volunteers, other departments, other libraries, vendors, service providers, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Maintains close and positive relationship with the City’s Department of Information Technology.
• Performs related work as required.

MINIMUM QUALIFICATIONS:

Master's Degree in an ALA accredited program in Library Science or possession of Librarian’s Professional Certificate from the Commonwealth of Virginia State Library Board and 5 years professional level experience in a library setting, including 2-3 years of administrative/supervisory responsibilities; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Requires a valid driver’s license.

CLOSING DATE:  Monday, April 7, 2025

ADDITIONAL INFORMATION:  www.suffolkpubliclibrary.com/careers