DATE ENTERED: August 22, 2024
POSITION: Library Operations Supervisor
LOCATION: Charles E. Beatley, Jr. Central Library, Alexandria, VA
APPLY BY: No date specified

• Provides vision and leadership for the Central Library’s Circulation Department;
• Facilitates and plans monthly Circulation Manager meetings with the Branch Library Circulation Managers;
• Reviews and revises system-wide circulation policies and procedures, brainstorms improvements to implements new policies, procedures, and workflows;

• Schedules employees, approves leave requests, assigns work and special projects, reviews performance and completes annual evaluations, monitors and approves time records, provides ongoing training and feedback regarding performance and contributes to annual and long-term goals and priorities;
• Assists in preparing job postings, interviewing, and selecting candidates for circulation positions;
• Helps develop guidelines for circulating new types of materials;
• Oversees management of Beatley Meeting Room bookings;
• Conducts regular meetings with circulation staff;
• Under the guidance of the Central Library Manager, participates in Central Library Department Head Meetings and building-wide initiatives;
• Meets with other branch staff to recommend goals and events, as well as coordinate work;
• Opens and closes the Central Library through opening and re-securing the building, preparing daily cash receipts for transfer and reconciling discrepancies;
• Participates in Library committees;
• Resolves sensitive account issues and explains library policies and procedures to patrons;
• Performs related work as required.

Essential Knowledge, Skills and Abilities:

• Management and supervisory skills, including team building, training, mentoring, and hiring.
• Excellent communication and customer service skills.
• Extensive knowledge of technology including digital services, integrated library systems, and online databases.
• Knowledge of public library resources and operations.
• Strong organizational and time management skills.
• Ability to adapt to a rapidly changing library environment, analyze problems, and recommend solutions.
• Ability to work independently as well as part of a team.
• Ability to interact courteously and effectively with the public, with the library’s business contacts, and with other staff, even in stressful situations.
• Ability to establish and maintain effective working relationships with customers and staff.
• Thorough knowledge of paraprofessional library methods, procedures and practices.
• Ability to communicate effectively, both verbally and in writing.
• Ability to create schedules for a large team of full and part-time staff members.
• Ability to maintain records, prepare reports, and meet deadlines.
• Ability to handle conflict resolution.

Qualifications:

• Bachelor’s degree and one year of experience equivalent to a Library Assistant III, or related paraprofessional experience in a public library using ILS computer systems to perform circulation functions.
• 2 or more years of Supervisory experience required.
• Have commitment to community, public service, and providing exceptional customer service.

Salary:  $54,184.26 - $75,957.70 Annually

Schedule: Hours are scheduled to meet the staffing needs of the library, and will include days, evenings, rotating Saturdays, and occasional Sundays at the Beatley Central Library

Benefits: Earns annual and sick leave and is eligible for health insurance, retirement, life insurance, long-term disability and long-term care insurance.

Send/Email/Fax Cover Letter, Resume to:

Click here to apply, attaching one document containing a cover letter, resume and three (3) professional references, preferably supervisory. Address Cover Letter to Shekinah Reynolds, HR Manager, Alexandria Library, 5005 Duke Street, Alexandria, VA  22304.  Contact with questions:  703-746-1799, or [email protected].